Appointment Policy:

Unfortunately, we have had a rash of no-shows in recent weeks making it necessary to clearly define our policy pertaining to this situation.

We meet with prospective clients only on Sundays. Obviously these appointments are much sought after and are booked for weeks out. Because of this, many clients opt to just take care of all of their details via email and the phone (this has ended up being over 90% of our clientele since 2005--a very positive reflection about our trustworthy reputation). Nevertheless, if you really want an appointment to meet in person prior to coming under contract, I must make clear the following policies.

1) Notice of cancellation is mandatory and must be made 24 hours (preferably more) before your scheduled appointment.

2) If you have been a no-show (this includes cancellations made less than 24 hours prior) you will not be rescheduled (unless your no-show status is due to an emergency).

A final note: if there is even the most remote chance that you won't be able to keep your appointment let us know immediately. And please, only make an appointment if you are 100% sure you can keep it. No-shows not only are a problem for us but they also hurt the many other couples who would have loved to come in for an appointment but couldn't because we were fully booked.

Thanks for your understanding on this matter.

Jeff Adams
DJ Manager
301-642-7514
jeff@elan-dj.com