Top Notch Customer Service & Guarantees:

We retain loyal patronage in our high-level niche via our signature level of customer service.

1. Not only do we guarantee that we will have whatever particular song you request (with the exception of Karaoke and highly obscure, out-of-print recordings. i.e. a particular track from a particular album by artist "X" of a Lithuanian Polka--in this situation, if you have the recording, you'll need to get it to us),

2. We guarantee that we will do exactly as you specify for us via our highly informative reception planner-script (click on the 'scripts' link).

3. Finally, we guarantee that we will get all of your servicing vendors working off of the same one-page order of events. We construct this document through our detailed adaptation of the information you provide on the aforementioned script. This scripting guarantee is unique in the industry, puts us squarely head and shoulders above our competition, and insures that your event will be a team effort without any power struggles, meaning that all you have to worry about is having a great time!

So yes, we are a bit more expensive than most other companies. Please remember, you are paying for our expertise and our guarantees--sort of like a single event insurance policy for your reception.